Comments on: More Than Just Call Centers: BPO in Kenya

By: Max - The IT Pro

Max - The IT Pro — Mon, 17 Oct 2011 17:47:10 +0000

Dude, what’s up? LONG time no SEE. 🙂 Great to see you’re still blogging away with fabulous content!! Oh, I’m still in East Africa…haven’t left yet. 🙂
Do join us for the KQ Masai Mara Marathon if you’re around on Nov 19.
http://MasaiMaraMarathon.org
http://www.facebook.com/MasaiMaraMarathon

– Max

By: anastasiah

anastasiah — Wed, 05 May 2010 04:07:56 +0000

you are right,gathara.our country can be like india and phillipines,due to the with standing of this company.creating a group with working altitude will bring up to this vision.handling international companies even from abroad will fullfill this vision.i wish i know ,right now i am working in phillipines but i feel if i can get there for kenya.thanks

By: Andrew Lewela

Andrew Lewela — Thu, 25 Mar 2010 14:57:08 +0000

This also begs the question, is on-shoring and near-shore outsourcing a viable strategy worth pursuing alongside targeting the international market?

C-level executives and boards in Kenya and the region need to start considering the real value for their companies in outsourcing some of their non-core processes to local BPO operators while at the same time the sector has to show value to the companies alongside having an intimate understanding of the client’s business. Indeed, the government too needs to continue doing the right things in terms of the business environment, infrastructure and market development. With all the ingredients in the ecosystem starting to come together, Kenya is poised to make god strides in the BPO sector in the next few years.As Kenyans, we have to openly interrogate our BPO strategy and above all execute ruthlessly.