Tag Archives: tech

5 Good Recent Reports on African Tech – 2014

I keep meaning to write blog posts on each of these reports on tech, most of them on Africa, but can’t seem to get it done. Instead, I’ll just post a link to each, a visual, and why I think it’s worth reading.

1. The Akamai “State of the Internet” Q3 2013 report

[Akamai Report – PDF Download]

Has good information on overall usage globally, and trends. In Africa, even though they have a node in Kenya, all we’re seeing is stats on South Africa, Egypt and Morocco. However, there is a really fascinating chart by Ericsson in it on wireless usage.

Mobile data vs voice growth globally - 2013

Mobile data vs voice growth globally – 2013

2. GSMA’s “Digital Entrepreneurship in Kenya” report 2014

[GSMA – Entrepreneurship in Kenya report 2014 – PDF Download]

The GSMA puts together some fantastic reports, due to the amount of data at their fingertips due to their association’s membership. Alongside the iHub Research team, they’ve done a deep dive into the tech entrepreneurship side of Kenya, and you can see the results here.

tech-in-kenya-stats-2013

3. Deloitte’s “Value of connectivity” report 2014

[Deloitte’s – Extending Internet Connectivity report 2014 – PDF Download]

The Deloitte folks do a study and argue that an increase in internet penetration could have a large impact on an emerging market country’s GDP.

“Deloitte estimates that the resulting economic activity could generate $2.2 trillion in additional GDP, a 72% increase in the GDP growth rate, and more than 140 million new jobs.”

Internet penetration worldwide - Deloitte Report 2013

4. infoDev’s “The Business Models of mLabs and mHubs” report 2014

[The Business Models of mLabs and mHubs 2014 – PDF Download]

I’ve had a front-row seat to infoDev’s work starting and supporting places like the m:lab in East Africa. After doing it for 3 years, here’s their indepth report on what’s working, not working, how much money has been spent and what the future might look like.

Comparison of Key Results across mLabs - 2014

5. McKinsey’s “The Internet’s transformative potential in Africa” report 2013

[MGI Lions go digital_Full report_Nov 2013 – PDF Download]

Mostly useful due to the interest large corporates and banks put in McKinsey, this report makes that the greatest impact of the internet in Africa is likely to be concentrated in six sectors: financial services, education, health, retail, agriculture, and government. What they’ve done particularly well is gather a large range of numbers from diverse and various sources to make better sense of what’s going on.

Penetration and usage vary widely across the continent

2013 Kenya Tech Community Survey Results

It’s interesting to see where the Kenyan tech community went to school, what years we graduated, where we work and what age we first started using computers regularly. As I did in 2010, here are the survey results for 2013, with 627 responses.

The live survey link.

[Kenya Tech Community 2013 Survey Base Excel File]

What age did you first start using a computer regularly?

2013 survey - Age Kenyan tech community started to use computers regularly

2013 survey – Age Kenyan tech community started to use computers regularly

You can see that we tend to get on computers when we are older, at 17+ (that’s 42% of us). There’s a definite need to get more computers into classroom settings, or homes, at a younger age.

Another view of the same age chart:
2013-Kenyan-age-on-computers-pie-chart

  • 32 People got onto computers at 8 years or younger
  • 51 People got onto computers at 9-10 years old
  • 62 People got onto computers at 11-12 years old
  • 89 People got onto computers at 13-14 years old
  • 128 People got onto computers at 15-16 years old
  • 264 People got onto computers at 17 years or older

Years that the Kenyan tech community graduated from secondary school

Year Kenyan techies graduated from secondary school

Year Kenyan techies graduated from secondary school

Which schools did we graduate from?

The schools were across the spectrum. I don’t have the locations of each one, but it would be interesting for someone with the ability to pinpoint them, to do a heatmap of the country based on the school graduates from each location.

1980 – 1
1981 – 0
1982 – 0
1983 – 0
1984 – 1
1985 – 0
1986 – 0
1987 – 6
1988 – 2
1989 – 1
1990 – 4
1991 – 6
1992 – 6
1993 – 7
1994 – 11
1995 – 8
1996 – 17
1997 – 14
1998 – 18
1999 – 21
2000 – 27
2001 – 31
2002 – 34
2003 – 44
2004 – 54
2005 – 46
2006 – 66
2007 – 56
2008 – 67
2009 – 42
2010 – 23
2011 – 8
2012 – 4
2013 – 1

Here are the top 6 girls schools (I had a hard time knowing which were strictly girls schools):

  1. 9 Moi Girls Nairobi
  2. 6 Kianda Girls
  3. 4 Pangani Grils HS
  4. 4 St. George’s Girls HS
  5. 3 Alliance Girls HS
  6. 3 Limuru Girls

Here are the top 12 boys schools (I think some might be mixed, like Kabarak):

  1. 29 Starehe Boys
  2. 19 Alliance HS
  3. 17 Nairobi School
  4. 16 Mang’u HS
  5. 14 Lenana
  6. 12 Strathmore
  7. 10 Moi Forces Academy
  8. 10 Moi HS Kabarak
  9. 9 Friends School Kamusinga
  10. 9 Highway Secondary School
  11. 9 Kagumo HS
  12. 9 Upper Hill HS

Where do we work?

The short answer, is all over the Kenyan tech sector, plus many other areas of government, NGOs and private companies. By far and away, most of the people on the list were either students or freelancer/self-employed. Some of the companies that stood out were; Kenya Power, Cellulant, FrontlineSMS, MobiDev, Safaricom, IBM, Kopo Kopo, Ushahidi, Stripe and Google.

Kenya’s 2013 IEBC Election Tech Problems

TL;DR – Kenya’s IEBC tech system failed. I started a site to collect notes and facts, read it and you’ll be up to date on what’s currently known.

Kenya’s IEBC (Independent Electoral and Boundaries Commission) had an ambitious technology plan, part based on the RTS (Results Transmission System), part based on the BVR (Biometric Voter Registration) kits – the latter of which I am not interested in, nor writing about. It was based on a simple idea that the 33,000 polling stations would have phones with an app on them that would allow the provisional results to be sent into the centralized servers, display locally, and be made available via an API. It should be noted that the IEBC’s RTS system was a slick idea and if it had worked we’d all be having a much more open and interesting discussion. The RTS system was an add-on for additional transparency and credibility, and that the manual tally was always going to happen and was the official channel for the results.

The Kenya IEBC tech system elections 2013

On Tuesday, March 5th, the day after the elections, the IEBC said they had technical problems and were working on it. By 10pm that night the API was shut off. This is when my curiosity set in – I didn’t actually know how the system worked. So, I set out to answer three things:

  1. How the system was supposed to work (Answer here)
  2. Who was involved and what they were responsible for (Answer here)
  3. What actually failed, what broke (Answer here)

Turns out, it wasn’t easy to find any answers. Very little was available online, which seemed strange for something that should be openly communicated, but wasn’t. We all benefit from a transparent electoral process, and most especially for transparency in the system supposed to provide just that.

So, I set up a site to ask some questions, add my notes, aggregate links and sources, and post the answers to the things I found on the RTS system. I did it openly and online so that more people could find it and help answer some of the questions, and so that there would be a centralized place to find the some facts about the system. By March 6th, I had a better understanding of the flow of data from the polling stations to the server and the API, and an idea of which organizations were involved:

  • Polling station uses Safaricom SIM cards
  • App installed in phone, proprietary software from IFES
  • Transmitted via Safaricom™s VPN
  • Servers hosted/managed by IEBC
  • JapakGIS runs the web layer, pulling from IEBC servers
  • Data file from IEBC servers sent to Google servers
  • Google hosted website at http://vote.iebc.or.ke
  • Google hosted API at http://api.iebc.or.ke
  • Next Technologies is doing Q&A for the full system

IEBC tech system diagram

Why now? Why not wait a week until the process is over?

It’s been very troubling for me to see people speculating on social media about the IEBC tech system, claiming there have been hackers and all types of other sorts of seeming misinformation. Those of us in the technology space were looking to the IEBC and its partners for the correct information so that these speculative statements could be laid to rest. I deeply want the legitimacy of this election to be beyond doubt. The credibility of the electoral system was being called into question, and clear, detailed and transparent communications were needed in a timely manner. These took a long time to come, thus my approach.

Interestingly, Safaricom came out with a very clear statement on what they were responsible for and what they did. Google was good enough to make a simple statement of what their responsibilities were on Tuesday. both of these companies helped answer a number of questions, and I hoped that the other companies would do the same. Even better would have been a clear and detailed statement from the head of IEBC’s ICT department to the public. Fortunately they did provide some general tech statements, claimed responsibility, refuted the hack rumor, and made the decision to go fully manual.

My assumption was that since this was a public service for the national elections, that the companies involved would be publicly known about as well. This wasn’t true, it took a while asking around to get an idea of who did what.On top of that, In a country that has been expounding on open data and open information, I was surprised to find that most of the companies didn’t want to be known, and that a number of people thought it was a bad idea to go looking for who they were and what they did. I wasn’t aware that this information was supposed to be secret, in fact I assumed the opposite, that it would be freely announced and acknowledged which companies were doing what, and how the overall system was supposed to work.

I’ve spoken directly to a number of people who are very happy that I’m asking questions and putting the facts I find in an open forum, and some that are equally upset about it. Much debate has been had openly on Skunkworks and Kictanet on it this, and when we debate ideas openly we fulfill the deepest promise of democracy. My position remains that this information should be publicly available, and the faster that it’s made available, the more credible the IEBC and it’s partners are.

By Friday, March 8th, I had the final response on what went wrong. My job was done. Now it’s up to the rest of the tech community, the IEBC and the lawyers to do a post-mortem, audit the system, etc. I look forward to those findings as well.

Finally, I’ll speculate.
My sense of the IEBC tech shortcomings is that it had very little to do with the technology, or the companies creating the solution for them. It was a fairly simple technology solution, that had a decent amount of scale, plus many organizations that needed to integrate their portion of the solution. Instead, I think this is a great example of process management failure. The tendering process, project management and realistic timelines don’t seem to have been well managed. The fact that the RFP due date for the RTS system was Jan 4, 2013 (2 months exactly before the elections) is a great example of this.

Some are saying that the Kenyan tech community failed. I disagree. The failure of the IEBC technology system does not condemn, nor qualify, Kenya’s ICT sector. Though this does give us an opportunity to discuss the gaps we have in the local market, specifically the way that public IT projects are managed and the need for proper testing.

It should be said that all I know is on the IEBC Tech Kenya site, said another way, read it and you know as much as me. There is likely much more nuance and many details missing, but which can only be provided by an audit or the parties involved stepping forward and saying what happened.

Community Connectedness as a Competitive Advantage

In the last couple weeks I’ve had the opportunity to be in Nigeria (Maker Faire Africa), followed by South Africa (AfricaCom). Along with Kenya, these countries represent the biggest technology countries on the continent. They are the regional tech hub cities at this point in Africa.

In both places I was struck by how different each country is, and the challenges and opportunities that arise due to the tech community’s connectedness, regulatory stance and local entrepreneurship culture.

The Kenyan tech community in the iHub

Some Theories

South Africa has so much infrastructure, you’re immediately struck by how money isn’t an issue there. The lesson I took away from the DEMO Africa conference is that South Africans are far, far ahead of the rest of the continent in enterprise apps and services. They tend to see themselves as “not African”, and try to identify with Americans or Europeans. This comes out in their tech products, they have a more global focus and tend to fill the gaps that are needed by the many multinational corporates that call South Africa their home in Africa.

Nigeria has so many people, it overwhelms in it’s pure mass. It’s a bit cramped, louder, and more energetic than almost any other country in Africa. Nigerians have a long history in entertainment, with their Nollywood films and music spreading across the continent. It wouldn’t be surprising to find a killer entertainment consumer app coming from Nigeria, that can be exported regionally and internationally.

Kenyan tech companies tend to focus on localized consumer needs, and we have a competitive advantage in anything to do with mobile money. Even in the secondary and tertiary uses, I’m always struck by how much more advanced the Kenyan startups are with local eCommerce products and marketplaces than their other African counterparts.

Kenya is smaller than Nigeria and has less infrastructure than South Africa. Why then are there so many more startups per capita, more innovative products coming from Kenya right now?

A History of Community

Kenya’s technology scene is vibrant and there’s a certain connectedness amongst the community that isn’t found in the other two countries, yet.

Having a Ghana programmer talk

I was in Ghana in 2009 for the first Maker Faire Africa. I went around visiting a lot of tech companies and individuals I had gotten to know via blogging over the years. What struck me at the time was that there wasn’t even a tech mailing list that connected the community. We’d had the Skunkworks mailing list in Kenya since 2006. My assumption had been that every country with any type of critical mass in tech had a forum of some sort for connecting tech people to each other.

20+ members in the Ghana tech community came together at Maker Faire Africa and decided to start Ghana tech mailing list. I’m still subscribed to it, and it’s a great resource for both myself and those using it. With that list, and the founding of MEST in 2008 (their tech entrepreneur training center) that Ghana’s tech scene started to get connected and move forward strongly together a couple years ago.

Points of view

Fast forward to Nigeria a couple weeks ago. As far as I can tell, there are some tech-related forums, though not a mailing list. These have been valuable in connecting people, but it seems that the ccHub, founded last year, is the start of a real connectedness between members of the tech community. I got the feeling that all the energy and entrepreneurialism that makes up the Nigerian culture of business now has a tech heart and that we’ll see an acceleration of growth in the coming years that has been missing until now.

For many years, the tech bloggers of South Africa organized and centralized conversations around tech with events like 27Dinner, BarCamps and more. They have long-standing tech hubs, such as Bandwidth Barn, they have a network of angel investors and greater access to VC funding. There wasn’t a centralized mailing list or forum back in the day (before 2008) that I know of. A few years ago we saw the rise of Silicon Cape, an initiative to bring attention to Cape Town’s startup culture.

At AfricaCom an interesting discussion ensued around South Africa’s tech community and questions on why it wasn’t getting as much attention or traction as Kenya. Two points were brought up that I think are incredibly important.

First, while Silicon Cape is focused on branding (and doing a good job of it), what is really needed is someone to bring the new tech hubs, startups, angel investors, media, academia, corporations, and even the government together. There’s a lot of activity, each in it’s own silo. It’s a hard job being the trusted bridge between these different parts of what can be a very opinionated and political community. I’d suggest that Silicon Cape’s mission should be to do just this.

Second, In Kenya and Nigeria the founders of startups tend to look a lot like a cross section of the country’s population. The tech community in South Africa doesn’t look a lot like the racial makeup of the country. to put it bluntly, I rarely see a black South African tech entrepreneur. Not being from there, I’m not sure why this is, so it’s just an observation. It’s hard to build a product for a community that you’re not from, nor understand, so I can’t help but think that the South African tech scene would benefit greatly by having more people building companies to solve problems from all parts of that country’s stratified makeup.

A Connected Community

Sitting at 38,000 feet writing this piece, I keep thinking how there seems to be a link between the connectedness of a tech community in a country and it’s vibrancy as an industry. Though I realize there are other variables, this explanation helps me explain why Kenya is further ahead in some areas than other countries.

As I look to Kenya more deeply I’m struck by how important the egoless actions of individuals like Riyaz Bachani and Josiah Mugambi (Skunkworks), Dr. Bitange Ndemo (Government), Joe Mucheru (Google), and others have been in setting us on a trajectory that we all benefit from as the whole becomes greater than the sum of it’s parts.

This theory of a connected tech community doesn’t mean that the everyone always agrees or walks in lock-step with each other. There’s a healthiness in internal critique and desire to find solutions beyond the status quo of the moment. However, I do think it does provide a foundational element for cities and countries trying to grow a more meaningful and vibrant tech community.

The connectedness can come in two ways, digital and analog, and will have a different flavor in each country that mirrors it’s own culture. It helps to have a centralized digital space to throw out questions, opinions and find answers on efficiently. Equally, I think we’re seeing that analog, physical meeting spaces that are represented by the growing number of tech hubs around the continent are another way to accelerate the connectedness needed to grow.

Africa’s tech hubs are the new centralized meeting spaces, the watering holes, for connectivity and connectedness. However, it’s not enough to have a space, without local champions who are willing to make it their mission to grow, connect and bridge the tech ecosystem (gov’t, corporates, startups, academia, investors), then they won’t work.

Quick Hits Around African Tech (May 2012)

This last month has kept me too off-kilter to get a good blog post up. However, there have been some very interesting happenings around the continent, here are the ones that caught my attention:

Pivot East

East Africa’s mobile startup pitching competition is just a month away. We announced the top 50 a few weeks ago, and now the 25 Finalists are named as well. Don’t miss this event, June 5 & 6th at the Ole Sereni hotel in Nairobi.

Google Releases “Insights Africa”

This truly deserves a blog post of its own… Google spent a lot of money and time gathering information from over 13,000 people across 6 African countries (Ghana, Kenya, Nigeria, Senegal, South Africa and Uganda) to determine why, and how, people use the internet. This data is all openly available, with an outstanding visualization tool to see what the information really means, and compare it, at InsightsAfrica.com. My chart below is just one example, showing how people access the internet across these 6 countries:

Donors prioritized “industrial policy” in Asia, but “social sectors” in Africa. Why?

Kariobangi writes a compelling blog post on the difference between the aid that was prioritized for Asia versus that for Africa.

TeleRivet: An Android SMS gateway

Similar what Ushahidi offers at SMSsync, TeleRivet is a tool that allows you to use your Android phone as an SMS gateway. It’s more robust, offers an API, and makes it easy for people to get started on SMS and USSD apps. Mbwana Alliy writes up a blog post on why this is important, and the business prospects involved in utilizing this type of service.

WEF: The Global Information Technology Report 2012

The World Economic Forum’s annual report on IT has some good information on emerging markets. You can read it online here. Here’s the video:

ForgetMeNot and the rise of Africa’s Smart(er) Phones

BizCommunity has a good article on ForgetMeNot’s Message Optimizer service’s growth on the continent. This service delivers internet content to users who can only access that information via SMS. Here’s how it works:

“First, a mobile phone subscriber sends an SMS to a given short code. The message is received in the mobile company’s message centre, which then forwards to ForgetMeNot Africa’s internet servers. The servers process, route and deliver the message to the subscriber, who can then respond.”

Kenya study, impact of venture capital on small and medium sized enterprise

VC4Africa reviews a report on VC’s in Kenya. This isn’t just tech, but it is interesting and surfaces some great information. [PDF Download]

“The minimum profit before use of venture capital was Ksh 34, 866. Upon use of venture capital, the minimum profit increased to Ksh 600, 000. This shows an increase in minimum profit of 94%. The maximum profit respondents reported before use of venture capital was Ksh 38, 567,951 which increased to Ksh 62, 864,152 an increase of 63%. The average profit also increased by 69% (from Ksh 7,204,653 to Ksh 12, 202,775)”

Mpesa, a 5 Year Infographic

Just how big has Mpesa become? Take a look [PDF version].

Jason Njoku, Funding and Nigerian Movies Online

In Nigeria, Jason Njoku is at it again, raising $8m from Tiger Global Management, a US-based PE and hedge fund. Here’s an interview with him on Forbes. Iroko Partners is the world’s largest digital distributor of Nigerian movies and African music. The firm is YouTube’s biggest partner in Africa, boasting over 152 million views in 2011.

Oxford Jam: Social Impact Investing in Tech in Africa

I’m in Oxford for the Skoll World Forum on social entrepreneurship, and this afternoon I took part in an event called Oxford Jam, where I carried on a discussion with Michael Szymanski (MEST Ghana) and Corina Gardner (GSMA) focused on “investing in tech in Africa”. It was a good session, as it was very much a discussion between the audience and ourselves.

Some takeaways:

Using the What’s There
There are a number of tech hubs and labs coming up across the continent, and each have a different focus as we all try to experiment in our space to see what works. Michael works at MEST in Ghana, which is a very focused 2 year program on training entrepreneurs, where they then invest in some of the ideas that come out. This varies greatly from the iHub model where we’re primarily trying to connect people rather than train them, which is also different from what ActivSpaces in Cameroon or ccHub in Nigeria are doing.

The Funding Gap
We’ve seen that the biggest gap in funding comes at the early, risky stage. How can we get more local angels involved in tech startups in Africa? New seed funds are starting up in some of these spaces, and it’ll be good to see how that continues to grow and if we can create a true base, a true foundation, to the startup ecosystem in the African technology hub cities.

Social Impact Investors
We’ve heard some grumbling about the social impact investment circle, that it takes a lot more effort and has a lot less return going after the money in these circles than it does just going after more traditional VCs or other investment vehicles. At the end of the day, what’s needed is to build a business, something that is sustainable and can generate revenues. That takes time, connections and capital to make happen, and the question is whether the social impact investors can keep up with the normal investors in Africa.

Due Diligence
When an investor comes into a new country it’s difficult for them to get plugged in, and hard for them to know who to trust. They need trusted intermediaries to do the initial introductions, and then a way to figure out if the companies that they’re potentially investing in are legit. This can come at a higher cost than where the investor is coming from, as the legal and business structures can differ quite a bit.

From the outside, it also looks like most people invest in people that look like them, which would explain why more of the social impact investment money being directed at Africa seems to go to people who come from Europe or the US. I’d like to see more of the social entrepreneur programs (schools like MIT and Stanford, as well as the big Fellows programs) doing more work getting out into the Asia and Africa. It seems to me that there are just as many people who come from these countries who know the real problems, and the cultural issues there, that could use some time overseas in the US/Europe, not just the other way around.

The event really starts now, where my colleague Patrick Meier at Ushahidi will be taking the stage for the opening plenary session with Judith Rodin CEO of Rockefeller Foundation, Roger Martin, Dean, Rotman School of Business, University of Toronto and Soraya Salti, Senior Vice President of Middle East/North Africa for Junior Achievement Worldwide, INJAZ Al-Arab.

The “Mobile Web” as text and voice

The mobile web revolution has already spread around the world. The phase of it that we live in is where we see the internet hitting critical mass based on the availability of web connectivity on mobile devices. Data is widely available, and the costs continue to decrease at an alarming rate. We’re seeing the disruption this is causing already, from businesses to consumers, and within the political structures of entire countries.

THE MOBILE WEB from Duniamedia on Vimeo.

Dunia Media, out of Switzerland, has put together a good video showcasing this change.

Interestingly enough, this video showcases iCow and M-Farm, both providing agricultural data to farmers, not in a browser, but as text or voice messages. One could think the title to be a tad misleading, as the “mobile web” term is largely applied to web interaction on a browser on a phone.

What I like about this take though is this; the internet allows for a paradigm that doesn’t care what device you have, whether PC or phone, as long as you have a database and a channel you’re in the game. As long as the device has some type of text or voice communication it is suddenly a read/write platform.

What we’re seeing in applications coming from Africa is a way to stretch the use-case of “old” messaging technology like SMS, USSD or voice into new ways of data transfer that challenge Western conceptions of what the internet is.

What makes the iHub work?

I often get asked what the iHub is, what happens here, and why it has worked. Often followed by the question of whether or not this model could work elsewhere in Africa. Here are my thoughts on the matter.

The iHub is Nairobi’s nerve center for technology; a place where we can grab coffee, create apps, find funders and build businesses. It’s where the community of web and mobile programmers connect with each other, businesses, the government and academia.

[TLDR version: Championed by credible people, alongside advisors from the community. Experimental mindset. Strong connections to corporates. Strict community focus.]

A brief history

Juliana, Erik and David

There was a discussion at Barcamp Nairobi 2008 about how valuable it would be for the Kenyan tech community to have a static space of our own. No one would fund that idea. My organization, Ushahidi, decided that we liked it the idea enough that we would fund it. It fit with our overall thoughts on being “open”, it would serve as Ushahidi’s home in the region, and most of all, we thought we could use our good fortune to find and help the next startups in Kenya.

Thus, I moved back to Nairobi in 2009, with funding from Ushahidi via Omidyar Network and Hivos, to build the iHub. I quickly selected a space, and picked the energetic and gifted Jessica Colaco as the Manager. In March 2010 we started work on the space, and in June it was open for use.

Though we had provided funding for the first 2 years, the iHub is an independent Ushahidi initiative. Meaning, that it runs outside of the normal Ushahidi operations and organization. Though the Ushahidi team has full access for the space, we have a very light footprint, and use it the same way everyone else in the community does. We knew that even though we were the most neutral of parties, with a ton of local credibility, trying to “own” the space would fail – just as it would if it had been named the “Google iHub” or the “Nokia Innovation Hub”. It had to be owned by the community, and that meant name and usage both.

The community

IMG_8629

At the heart of all that happens at the iHub is the community. They designed the room layout and logo, run the network, hold events, built the website, create the house rules and drive the direction of the space. The management of the space is there to provide basic infrastructure support, a foundation, which the community then builds on to make the space what it is today.

What’s important to understand is that we come from this community too, we are it. We knew it could work because it was ourselves we were building for. When people ask me if I could do the same thing in another city, I respond that it would be questionable. A space like the iHub needs to be put together by someone from that community of techies who understands at a basic level the needs and has the credibility within it to make it happen.

As the iHub grew, we realized that all of the administrative duties, mixed with community interaction, were too much for one person. Thus we brought on Tosh to be the community manager, where he is in charge of working with people, memberships and events. His job is to aggregate, translate and enable the communities needs.

The advisors

That “being part of the community” was what drove me to start looking for a small team of advisors who could help make decisions, especially early on. This iHub advisory board was made up of 4 influential and highly credible technology players from Nairobi, plus myself. The greater community could appreciate that they were being represented well, and it provided a small enough team to move quickly.

Initial roles for this team were to make the final decision on build out design, logo and name, as well as figure out how to deal with an influx of members in a tiered membership model if the need arose (and it did, quickly). With over 4,300 white-level members, this team is also responsible for making the decisions on who gets green-level membership, the people who ultimately get to have free and unfettered access to the iHub facility.

The design

IHub Nairobi Incubator 3D

The design of the space was very important, and we were lucky to have Fady Rostom and Kwame Nyongo to lead the design team. They spent a lot of time listening to the ideas and thoughts of the advisory team before they started drawing, and it shows in what was built.

We needed a place that was open, and could be flexibly turned from community commons to event space. We wanted a subsection of the space to be rentable desks, for pre-incubation and co-working activities. At no time was a coffee shop not included – it was seen as core to the vibe and culture of what would happen here. We’d need a secure server room, and plenty of ethernet and electrical points, both inside and outside.

Most of all, the iHub needed to be a place where Kenyan techies were proud of. A place that was uniquely ours, and that we could show off to our visiting friends from abroad. It had to have the feel of being any high-tech community space in the world, with a Kenyan flavor. And it is.

The sustainability strategy

Early on we had no idea how we would pay for things beyond the first 2 years. We projected costs, but didn’t know where the revenue would come from. We had some ideas, but instead of creating a grand plan, we decided to take a very experimental approach, iterating on what worked and killing ideas that didn’t fit.

Right now the iHub has revenue coming in from red members (co-working desk rental), events and the new research arm. Events and desk rental were obvious and worked from very early on. The R@iHub arm didn’t come into being until January of this year, and was very much a big experiment – which appears to be working marvelously well. Jessica’s background is as a technology researcher, and she’s built a brilliant team around her to focus on this. Already we can see that 50%+ of future income will come from this initiative.

The other experiment was taking lead on the m:lab, a space the same size as the iHub which sits one floor beneath us. It’s an incubator. It plays the iHub’s foil, where upstairs is about community, openness and fun, the m:lab downstairs is about professional tech companies building quality products and making it into the market. We took the lead on the consortium behind this, and it is seen as a sister-facility to the iHub, with many shared services between the two.

The corporates

Both the iHub and the m:lab have strong corporate partners. Early on, before the first brush of paint was dry in the iHub, we had started talking to big technology corporates who call Nairobi home. Large tech corporations need an active dev community, and the dev community needs them. Luckily, Kenya is geographically well-positioned for some great companies to make it their home in the region, which worked well for us. We also happened to know a number of them personally, which sped up the discussions and interactions considerably.

We didn’t want to just have corporate partners who were sponsors. We made it very clear early on that their money was less important to us than what value they could add to the space that would help the dev community, but that it was a 2 way street. If we couldn’t facilitate a strong value back to them from the local tech community, then it was a no-go.

Fortunately, despite our lack of a clear idea of exactly how things would work, or what our metrics of success would be, we found some great patners. Nokia, Google, Wananchi and Microsoft are corporate partners with the iHub, and downstairs we have MIH, Nokia and InMobi working with us.

A small aside here, which isn’t corporates, but we’ve also nurtured strong connections with the Kenyan government, though we take no money from them. This also applies to academia.

Final thoughts

IMG_8578

By the end of 2010 people were already claiming that the iHub was a model for technology engagement, aid stuff (gah!), etc… in Africa. I thought that was a premature statement, it was an experiment and it still is. The success of the iHub has come from a strong foundation of advisors and community members who understand their city, their peers and their region.

The success of other tech hubs across Africa will be based on leadership credibility, and ability to engage their community.

Much of the iHub’s success comes from a community that works together. In that spirit of “harambee” that is so much a part of our Kenyan life. While there is always healthy competition, we would rather work together and celebrate each others success, and ultimately help each other along with the knowledge that if more of us succeed, then we all benefit.

I hope to see many more labs and hubs across the continent, and we’re seeing them grow too, in Cameroon and Ethiopia, Uganda and Nigeria. Though some of them will need financial assistance to get going, like Ushahidi did with the iHub, they’re organic growth is what makes them viable.

A West African Mobile Hacking Event

There’s generally a communications wall between francophone and anglophone Africa. Both sides could use greater exposure to the other.

It’s no surprise to see a bunch of tech companies and community members coming together for a 24 hour hackathon on September 24th in four French speaking countries: Côte d’Ivoire, Benin, Senegal and Cameroon.

What’s great to see, is that there are 6 tech labs/hubs that are supporting it in these countries:

Côte d’Ivoire : AKENDEWA
S̩n̩gal : JOKKOLABSACT DAKAR РiHUBSENEGAL
Cameroun : APPSTECH
Bénin : ETRI LABS

iHub: 3000 Members and 1yr Old

[A HUGE thank you to the team who put this video together: Ahmed Deen, Michael Kimani, Norah Kithaka, Bob Muchiri, Barbara Muriungi and David Muthami.]

It’s this week that we’re celebrating the iHub’s one year anniversary, and oh-so-much has happened in this last year… What started out as a little idea and an experiment has blossomed into a full-fledged community hub and a model for labs and hubs around the continent.

By the Numbers

  • There are a total of 3,036 members in the iHub community.
  • There are 1,236 Developers
  • We have 876 Creatives amongst us
  • We have 235 Green members
  • We’ve held 70+ events in the last 12 months, ranging from hackathons to investor pitches to product launches.
  • At least 12 companies formed off of relationships made in the space.
  • We have 4 outstanding corporate partners (Wananchi, Google, Nokia, Microsoft)
  • 3 companies found funding through investors that came through the iHub.
  • 2 funding partners who took a gamble (Omidyar Network and Hivos).
  • 1 iHub Foosball championship team. :)

What’s next?

2010 was big, but 2011 is going to be huge! I don’t have time to cover everything in detail, but here are the top items.

  • The new m:lab incubator with space for 7 companies, a training room and a mobile testing lab for all devices and operating systems. Will be open in April.
  • The Pivot 25 event on June 14-15th. Pivot 25 is an event bringing together 25 of East Africa’s top mobile entrepreneurs and startups to pitch their ideas to an audience of 400 people, with a chance of winning monetary prizes and increasing awareness of their work to local and global investors, media and businesses. In East Africa’s hot mobile market, this is a way to find out “what’s next?“. All proceeds go to support the m:lab.
  • A new research arm, dedicated to facilitating local technology research capacity building and to conduct local qualitative and quantitative research in Africa.
  • Advanced programming and business training and mentoring. Starting in April, a mentoring program with some of Kenya’s leading tech programmers and business minds.
  • The Afrilabs Association has been founded, and the iHub is a leading member of that, where we’re sharing what we’ve learned to help others across the continent build their own hub or lab. We’re also looking to grow an Afrilabs Seed Fund, which we’ll share more with everyone about as it gets solidified.

An iHub Party!

To celebrate this, we’re putting on a big party today, March 11th. Due to size of the space, it’s invite only and for Green members who have RSVP’d in time. We’ve got Just A Band coming in, a cool party atmosphere, food and the best cake in Nairobi. Plus, those who get to the iHub on time (and are on the list) get an iHub zawadi.

Big thanks to Nokia for sponsoring the gift, Google for sponsoring the after-party drinks at Capri7, and to Microsoft, InMobi and Ushahidi for covering some of the additional costs on food, drinks, etc.