Humility is a pre-requisite for success–no matter what business you’re in.
–

Humility is what gets you through the nervewracking process of putting yourself out there for the very first time.

Humility is what helps you through your very first criticisms.

Humility is what forces you to put yourself out there again, despite those criticisms.

And humility is the tool that allows you to change things, when sometimes, those criticisms were right.

But most importantly, humility is what makes it okay not to have all of the answers, all of the time.

Because you won’t.

Ultimately, humility is what will carry your business–and your soul–forward.

I believe that as an industry we have the potential to make a significant impact to the education, health and economic empowerment of rural communities. My (unfortunate) comments were, however, intended to draw people’s attention to the likely consequence if Safaricom were to respond to the current low prices in the Market. You would have noted that instead of running head long into discounting our prices to unsustainable levels we have chosen to keep our prices and business model at levels that will help us realise the ambitions of reaching the digitally excluded.

Many of the comments made in this original blog as well as the little diatribe are justified and the writers have every right to feel affronted if indeed it was Safaricom’s intention to abandon rural communities which I can assure you it is not. At least not whilst I am the CEO of the company. Once again I regret the unfortunate turn of phrase in my interview.