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Where Africa and Technology Collide!

Category: Random Thoughts (page 6 of 25)

Talking community with Ghanian devs

I was supposed to put on a talk to day at Maker Faire Africa (high-tech side) about mapping on mobiles and web, but when the time came it just didn’t feel like the right thing to do. Instead, with the mix of people at the room I launched into a discussion about what I saw as a lack of communication and cohesion with in the Ghanaian programming community.

Having a Ghana programmer talk

Everyone agreed that there is a lack of general communication and collaboration in this space, though there are a few user groups for things like Linux and a new one for Java. It’s too bad really, because I don’t think there is less talent in Ghana, but that this lack of cohesion of the tech community means that it’s hard for people to “announce” new things and/or get help for areas that they need to get assistance in. The reason I see this is due to the great activity that I see on the Kenyan Skunkworks email list – the contrast between Accra and Nairobi in this is quite stark.

At the end of the discussion, everyone in the room decided to try for the 2nd Tuesday of every month at 7pm. Daisy Baffoe is the one with the list and is going to get in touch with everyone with a location. Hopefully we’ll see the beginnings of a general programmer community in Ghana!

A picture with the Mozilla guys

Blogging this week

This is a courtesy post so that you know most of my blogging this week is taking place at AfriGadget due to being one of the organizers for Maker Faire Africa coming up this weekend.

I’m also doing some work on the “FLAP Bag Project“, testing out modular, solar and light-equipped bags in Ghana, Kenya and Uganda with Timbuk2, Portable Light and Pop!Tech.

We’ve got a big release of Ushahidi coming up this week too, so keep an eye on the Ushahidi blog where I have another write-up coming.

Meetups in Ghana, Kenya and Uganda

August is a busy month. If you’re in Ghana, Kenya or Uganda and want to meetup about anything, let me know. Here’s a rough agenda for some open times and events on my schedule.

ghana-kenya-uganda

Ghana

I’ll be in Ghana from Aug 10-18, much of that time will be spent getting ready for and putting on Maker Faire Africa. If you’re attending that event, or want to carve out some time to chat before/after it, let me know.

We’re having an Ushahidi meetup on Wednesday, Aug 12th starting at 6pm at the Adabraka. If you want to know more about the project, let me, Henry Addo or Brian Herbert know.

I’m really interested in seeing some of the mobile and web apps that the Ghanaian community is working on. If you know someone working on something cool that I just shouldn’t miss, leave it in the comments.

Kenya

I’ve got a couple days in Kenya around Aug 19-20 and Aug 23-26. As usual, my Kenya time gets busy very quickly, so let me know now if you want to meet and I’ll see if I can slot it in. I’ve always got time for cool stuff. 🙂

I’m planning to have an Ushahidi meetup on Wednesday, Aug 26th starting at 6pm at the Prestige Plaza food court (as usual). Come meet the Ushahidi team that’s behind the latest “Goma” release. Also we’ll have the two newest members of Ushahidi in attendance.

Uganda

I’ve got a quick jaunt over to Uganda where I’ll be meeting up with the Appfrica team and Teddy Ruge. We’re also planning on having a tech meetup on Friday, Aug 20th. Again, let us know if you can make it.

As you can tell, it’s a little bit of a whirlwind trip. Follow along here for updates (and AfriGadget for the Maker Faire Africa reports).

My BBC Post on Blogging’s Evolution and Growth

I was asked to do a guest post for the BBC, as they’re doing a new full-production special titled “Digital Revolution“, which is set to focus on the first 20 years of the internet.

The producer asked me to write about the changing face of blogging. Answering the question on, “has blogging lost its feeling of freedom, untethered and raw that once defined it?”

My answer is simply: no. You can read why on the link below:

Voices on the rise: raw and unfiltered blogging still lives

An excerpt (read the full post to catch the arguments):

“So, in answering my question at the beginning, we see not a loss in the freedom and raw power of citizen-based communication, but a burgeoning growth in it that threatens to overwhelm us all. In fact, the wave is coming on so strong and big that the most important question we need to ask is not how to get more citizen blogs, updates and voices, but how to filter it so that it remains useful.”

The Curious Case of Africa Blindness

Africa BlindnessA scotoma is a blind spot in your vision. Everyone has it, and it’s due to the lack of photoreceptors where your optic nerve exits your eyeball. Normally, it’s right at the center of your vision. It’s curious to note that most maps have Africa placed squarely in the center, and most are blind to it as well.

I’m a big fan of infographics, visualization tools that help us understand something faster than reading a long-winded explanation or a spreadsheet of data. It’s disappointed to see how Africa is usually missing from the global ones – especially in relation to technology.

I call this “Africa blindness”.

Luke Wertz linked one to me earlier today from the New Scientist on Twitter saying, “Notice anything missing from this image? Oh yea, the ENTIRE continent of Africa.”:

Global internet usage infographic

It’s a good graphic, really well designed and it does gets a point across. However, it’s missing two continents: Africa and Australia. Thank goodness, we’re not just dealing with Africa-blindness, but Oz-blindess too. 🙂

Here’s another great technology infographic, this time by XKCD where he’s showing the IPv4 space (that’s how you get an IP address). Note the glaringly obvious fact that the entire continent of Africa has the same-sized IP allocation as the likes of Apple and half as much as Japan.

XKCDs map of the internet - Africa

Is there a case for Africa Blindness in tech?

A part of me can understand how a graphic designer sitting in the US or Europe, tasked with creating a graphic, would bypass Africa. After all, if you’re not from the continent, you surely don’t think of it as having much relevance in the high-tech world. On top of that, it’s not always easy to find web and mobile data in Africa as it is in the rest of the world. The first is an issue of education and media focus. The second is far more serious of a problem.

You’d think that finding aggregate information on tech in Africa would be fairly easy to find. It’s not, at least not for free like it is for much of the rest of the world. If anyone should know this, it’s me. After all, this is what I spend a great deal of time tracking…

My Favorite African Tech Blog Reads of the Week

This last week has seen a higher than average number of great technology blog pieces by a number of people. Here are my favorites.

Bankelele writes about Professor Calestous Juma with a review of a talk that he gave on how Africa can use technological innovation to stimulate economic recovery, spur economic growth and spread prosperity.

Aptivate gave us their Top 10 Rules for Designing Low-Bandwidth Websites. This is a goldmine, every web designer in Africa should print this out and hang it above their monitor.

Jon Gosier gave us a Comparison between On- and Off-network GSM Rates in Nigeria. Proving that, “with the exception of Etisalat, it’s quite clear that it’s cheaper to own four cell phones than one [in Nigeria].” (I hope this data makes its way to African Signals)

Ethan writes about Mike Best and his team’s work in post-conflict Liberia around digital storytelling.

South Africa’s popular mobile social networking application, Mxit, is now at 14 million users. “MXit users currently send approximately 35,000 messages per second during peak times and visit the system more than 20 million times per day.” Wow!

Bill does a review of Ndiyo, the thin-client computing solution for Africa. Specifically, on how Ndiyo “provides an alternative to traditional Western notions of how technologies should be deployed, used and paid for in developing countries”.

Africa’s Poor: Premium SMS in the Crossfire

If you provide services to poor people, should you make a profit?

That’s essentially the question raised by Katrin Verclas on MobileActive, and it’s an excellent one. Specifically, Katrin calls out the new Google Trader service offered by Google in Uganda, in conjunction with the release yesterday of their SMS products with Grameen and MTN Uganda, one of the local mobile phone operators. Basically, they charge 220 Ugandan Shillings per use, instead of the median 110 UGS charge across most networks. This is called a premium SMS rate.

Google Trader price in Uganda

Premium SMS rates are charged so that third-party service providers can make money off of services that they provide over the mobile phone network. The operator makes their (ridiculously high) profit as normal, and the overage is for the third-party. You’ll find a lot of dating, event and sports services offered in this way all over the world, not least across Africa.

Back to the question

The question posed is if people who are claiming to help the poor should charge, and if so, should they make a profit?

I think we’ve seen from the Grameen model in Bangladesh (ex: Grameen Bank and Grameen Phone’s Village Phone program) that you can (and possibly should). By doing so you help both parties; first, by providing a service that consumers value and are willing to pay for, and second by making the business of running an operation self-sustaining. Many good business, or project, ideas die due to lack of sustainable cash flow.

For instance, if a 220 shilling SMS can save you the 1500 shilling visit to the doctor or veterinarian, or give you a 10% higher return for your crops, is it worth it?

Is there a problem in the question?

There ends up being a paternalist nuance to that original question. After all, is it up to us to decide what services to offer the poor and at what price? Aren’t poor people able to make the value-based decision on whether a trip to the doctor is more useful to them than a call or an SMS to one? If services are being offered, the person making the decision to call, SMS or go physically to solve their problem, or not, is ultimately the arbiter of whether or not a service has merit and should be offered. It’s a classic market-led approach – if the price is too high for the service, equilibrium will not be reached and one will give, usually price.

This is particularly true when talking about for-profit companies offering services – like Google is with Google Trader. They don’t operate under the same development/grant funded subsidization that a lot of others do in Africa. Even if their goal was not to make a profit on this service, they still need to cover internal costs, as does every organization that isn’t provided with free money.

Final thoughts

This space in Africa, of offering services to the poor (in lieu of the governments actually doing their jobs), has been primarily “owned” by large development and aid organizations. This has created a false floor for the economy, as projects and initiatives are propped up by outside money and services rarely have to survive on their own. This is changing, as low cost and high value options come into the market, be they mobile phone operators providing new communication opportunities, or cheap chinese batteries and LED lights for local energy/lighting needs.

I’m sensing a flux in the space, like two bull buffaloes before they fight, the heavyweights in the aid industry and in business are circling each other before they knock heads. The marketing is over who is helping the poor and marginalized in Africa best. In the end the market will decide, and regardless of the messages spouted by both sides, the “poor African” will choose the winner.

If there’s a problem with collusion and price fixing in an industry (like there sometimes seems to be with SMS services in a country), that’s something beyond the scope of individuals and needs to be tackled separately by regulation. However, that’s not the case here, we have expensive SMS services in East Africa, but the new entrants into the space always offer low rates, and the costs of switching providers is relatively low.

No, this is market-based competitive services and both non-profits and for-profits have the right to offer them at whatever price they like. Equally, individuals have the right to use it or not, be they premium SMS rates or not.

I’d like to hear some other African’s thoughts on this.

Do you want big multinationals like Google and MTN coming in and providing their services to you? Should we be asking questions for the poor, or is that condescending in itself? What is the sticking point here, and is there a side that I’m missing?

**UPDATE**
Thanks to Katrin’s email to Rachel Payne, Google’s lead in Uganda, we have the following response from her on this topic, and it does clarify quite a few unknowns:

Hi Katrin.

Yes, I saw your blog post where you speak in detail about the pricing. However, what is written is not quite accurate. You see, Google, Grameen and MTN launched three types of mobile services yesterday: Google SMS Tips (targeting low-income, rural users primarily), Google SMS Search (urban, mainstream) and Google Trader (all users).

The second service is somewhat similar to other “premium SMS” content services currently available (except that it is built on Google search technology) and therefore, is the same price as other content services. To accommodate the first group, we have priced Google SMS Tips at half the price of a content service; this is available for the cost of a person-to-person SMS, which many rural individuals are willing and able to afford currently.

The third service drives income and livelihood benefits, so we decided to begin charging at the normal content service rate and monitor whether this excludes rural communities or not (we did extensive testing during the pilot, which included pricing discussions and most of the users found that Google Trader provided far greater, direct value than the 110 shilling price difference). For all services, we are offering them for free for the first few months, just to ensure that all users have an equal opportunity to try them out, risk-free and allow them to access critical content during this period so that they can assess whether or not they would like to continue to use the service.

I hope this helps provide a bit more information that clarifies the questions raised.

Quick Hits: Tech News

This week is turning into quite a week for tech news (that matters). Here are the ones catching my eye:

Opera Unite
“Opera Unite now decentralizes and democratizes the cloud.” A groundbreaking new initiative from the Opera team. This has the potential to be really big. I didn’t do my homework on this one, and after reading Chris Messina’s analysis, I agree this is lame.

BOKU launches
Mobile payments are going mainstream. BOKU’s system doesn’t require users to have a credit card or bank account.

WordPress 2.8
A big new release for the world’s top blogging platform. I, like Adii, am interested in how much people trust WP to get it right, and just update without doing any backups.

Digital Security
My friend Patrick Meier has put together what might be the best overview I’ve read on digital security in repressive environments. All the more important due to this week’s Iran events.

In completely unrelated news, I’m not working off of my normal MacBook Pro machine and it’s proving just how reliant I am on one device. Instead I’m working off of an Acer AspireOne netbook. While this is a great substitute and travel computer, it is definitely not anywhere near what I need as my daily workhorse. I find I am much less efficient.

15 Travel Tips for Africa

Apparently, when you’re a foreigner traveling in the developing world, your biggest problems are that you’ll be set upon by bandits or get in a horrible car wreck. Nicholas Kristof is a well-traveled journalist for the NY Times, going to some of the most far-flung reaches of the world, so he does have good advice for travelers. It’s just a pity, as Chris Blattman points out, Kristof ends up undermining his own stated reason for writing the piece (to get more college students traveling in the developing world) by fostering this idea that international travel is inherently dangerous.

Here’s one of my favorites (can’t you just see everyone lining up to visit the Philippines after reading this?):

“10. Don’t wear a nice watch, for that suggests a fat wallet and also makes a target. I learned that lesson on my first trip to the Philippines: a robber with a machete had just encountered a Japanese businessman with a Rolex — who now, alas, has only one hand.”

My African tech travel kit for a few days on the road

In response to Kristof’s op-ed, here are my take. Not all about your kit, but also some thoughts on traveling in general.

15 Africa travel tips (not related to bandits, thugs and murder):

1. Take only one bag. “Suitcases are for suits, check-in for suckers” as my well-heeled friend Jan Chipchase points out. My choice is the Northface Heckler backpack (in black). It’s got a convenient sleeve for my computer, and plenty of room for the camera and other items – your mileage will vary.

2. Pack less. This is what makes #1 work. You’re going to be tempted to pack for every eventuality. Don’t. only to find out when you get there that you only need 1/3 of what you brought.

3. Carry a power bar. Usually you can find food wherever you are, however for the small cost in space having something handy that gives you some energy and that you can trust to not get a stomach bug over, this is my first choice.

4. For the techies… USB devices are great for transferring information, applications and pictures use one. However, remember that there are no condoms for USB devices and that every PC and internet cafe device should be treated as a pox-ridden carrier of digital STDs for your virgin device. Keep it faithful to only your computer (and vice versa).

5. Paperbacks trump hardbacks. There’s a lot of waiting around when traveling, which makes it nice to have a book handy.

6. On mobile phones. You have two choices on your phone. a) buy a cheap one when you get there ($20-40) and get a local SIM card. b) get an unlocked phone before you leave and just buy a SIM card when you hit the ground. For multi-country travel I suggest going with “b”, which is what I do. If you lose a lot of phones, or are terrified of being robbed, go with “a”.

7. Bargain for everything. Have a great conversation with the first seller of whatever service or product you’re interested in. Never buy from that person. Instead, figure out exactly where the line is and then haggle harder with the next vendor, tout or merchant. (How can I state this delicately…? If you’re paying 25% of the asking price, you’re still being ripped off.)

8. On Cameras. A lot could be written about this, but suffice it to say that smaller is better unless you really like to take good pictures. I would suggest something that is waterproof. My personal favorite is the Sanyo Xacti – I love this thing. However, I could equally suggest getting something that runs off just a couple AA batteries. (Pros and Prosumers who, like me, carry a larger body DSLR ignore this one. You have your own rules to live by).

9. Spread your money out. Never carry all your money in one place. This isn’t just for security reasons, its for bargaining as well. I suggest carrying varying amounts of cash in 3 different spots and knowing what the amounts are so that you never pull out too much.

10. Eat local. This is especially true if you’re going on the cheap, don’t be afraid to eat the cooked foods at the road-side kiosks. You’ll see me regularly eating beans and chapatis on the streets of Nairobi for lunch. At $.50 I’m getting a good full meal and I can do it in a hurry if need be. If that’s too adventurous for you, you can choose other local spots, just don’t fall into the trap of thinking that you have to eat at the “westernized” establishments.

11. Mosquitos are made in hell and must be killed. I could write a whole post on the epic battles I’ve had with these satanic insects. Buy a can of Doom (insect spray), get insect repellent, sit on the smoky side of the fire, use a mosquito net – whatever it takes. My favorite way to kill them is a wadded up t-shirt as it has a wide area of impact – if you’re good you can smash them up against the wall/ceiling from a good distance away.

12. Remember your power adapter. Know what the outlets are going to be like where you’re going so you can recharge your computer and/or camera. Not knowing where you’re going, I would suggest this one – though a little big, it does fit almost everywhere you’re likely to travel.

13. Watches are overrated. It’s just one more thing to carry, use your cell phone for the time. Time doesn’t matter as much anyway to be honest… I haven’t worn one for years, but it could be I’m missing something here.

14. Drink a lot. I’m not going to get into it on whether you drink bottled water, sodas, beer or tap water – just make sure you’re drinking. You’ll end up sweating more, walking more and not realizing just how dehydrated you are until you notice that you haven’t gone to the restroom all day.

15. Toss out your expectations, embrace the differences. It’s not all going to fit the “standard” (as I reminded myself when I nearly bashed my skull in) that you think it should be. Just roll with it and keep a light-approach to life. When something goes wrong, which it will, remember that a smile, a shake of your head and a laugh will take you a lot further than the angry, frustrated and shouting “white person in Africa act” will.

The bonus tip is this: make friends locally and listen to them. They know the area and can point you towards people and places that you’ll get a lot out of. They also know most of the dangerous and dark corners of the region that you should stay away from, which Kristof talks of. People, at the end of the day, are your greatest assets when traveling, not your gear, knowledge or prior experience in the region.

Have tips of your own to add?

The best ones in the comments will be added here (so leave a link so I can attribute it to you).

From Ethan Zuckerman:

  • Bring a hat. One you don’t mind wearing all the time, one you can wash in the sink or a bucket every night, one that keeps the sun from frying your brain. Or buy one. But this is a “don’t leave home without it” item for me.
  • Undershirts keep you cooler. I rarely wear one in the States, but they’re essential equipment in tropical climes, and one of the few ways to remain presentable if you’ve got to do a business meeting.
  • And an urban Africa tip – a cheap flashlight/torch is your friend when the power goes out and you’re staggering home from the bar at 2am. We refer to them in Ghana as “sewer avoidance systems” – trust me, fall into one open sewer and you’ll carry a torch with you for the rest of your life.

From Kari:

  • Live as much like an average-incomed local as possible (very poor by US standards). it leads to richness.

From Patrick Meier:

  • listen and make friends locally. Stress on all those words. Take the time to greet and exchange greetings with people whose paths you cross, everyone is important, chat with the guard outside your hostel, make every effort to learn the local language, it’s a sign of respect and is appreciated, say a warm hello to the mama selling the peanuts on the street, make friends with taxi drivers, and know how to ask questions, and then how to listen.

From Alan Davidson:

  • Carry a copy of your passport and an international driving license. Don’t know how many times a copy of my passport and not the original has saved me a world of trouble.

From JKE:

  • I used to carry a USB-2-mobile cable instead that plugs into any USB port and also comes with an adapter for the 12v socket in any car. Helps you get some energy where there’s no socket and is much lighter than most power adapters.

From Tony Durham:

  • If you can’t patch holes in the mosquito net, apply some repellent around the hole.

From Christopher Fabian:

  • Nokia phone with built in flashlight becomes a clock, alarm, torch and phone…magically!
  • Two each of small packets of tylenol cold (2 daytime / 2 nightime) are great if you get slammed with some bug and just need to get through a day and a night somewhere.

From SW:

  • Always have tissues with you as the lavs are seldom well stocked.

From Catherine:

  • Especially in very busy areas like indoor markets, hugely populated street corners, etc, I carry my day backpack on my front.

The 2009 TED Fellows Video

I’ve been fortunate to be part of the TED Fellows program, starting in Tanzania and then this year in California. It is definitely worth applying for, and I know there are going to be quite a few openings for TED India later this year.

(Watch the high-res version here)

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