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WhiteAfrican

Where Africa and Technology Collide!

Page 36 of 109

Quick Hits from Digital Africa

I’m on the road to Liberia for a couple weeks, so getting up a quick post on some items that I think are interesting around the technology space in Africa.

Hannes van Rensburg goes off on groups that give financing to European tech companies for work in Africa, rather than the local African companies who are better equipped and more knowledgeable to handle the situation. I agree.

“I really have difficulty in understanding how this mildly succesful UK company can make a difference in Africa. Not only is it unlikely that they will be able to re-use the UK functionality in Uganda (Java phones, ATM switches, etc.), but they are also late. Many Ugandan-based companies have already (or are in the process of) lanching their mobile banking services.”

Solar-powered phones are coming. How will they change the power equation in Africa?

How will solar powered mobile phones change Africa?

Matt Berg writes a good post on leveraging internet with radio:

“Eventually low cost smart phones that are able to access the Internet in an acceptable way (think < $100 Chinese iPhone), will represent a paradigm shift in the way Africans connect to the Internet. Until then, a community radio is probably the best way to make the information on the Internet accessible to rural communities."

Zain launches mobile payment service Zap in East Africa. This is their challenge to Africa’s mobile payments golden-child MPESA (by Safaricom). In the past, Zain hasn’t had a stellar record in marketing and simplification of their services. I hope this is different, as the market needs competitors.

Rural internet, not online but still connected

“Internet access might not be instantaneous, but a USB stick driven off in a cloud of motorcycle dust, or bumping along in an ox cart, can often shift more data than a telephone dial-up connection. And with delayed dial up the customer avoids the frustration of slow downloads: returning later to waiting data.”

Coby Leuschke builds a prototype 12 volt mini computer:

“I was most interested in the 12V DC requirement for use with solar systems. I finally got around to building one from a bare bones kit…”

What Drives You?

I see maps like this, listing the worlds 50 most innovative companies, and I’m driven to get just one marker in Africa.

Fast Companys Map of 50 Innovative Companies

Growing Muti: A 3 Year Tale of Patience and Persistence

Three years ago I wrote about this new site called Muti, created by South African Neville Newey. It’s a site that allows everyone to participate by putting in links to content of interest to Africans or those interested in Africa. Other uses can then vote it up and, generally, the cream rises to the top. We originally thought it should be for “all Africans”, but the community quickly proved that they though it was for South Africans – and that is how it has remained.

Over the intervening years I’ve become good friends with Neville and have watched him crunch the early morning hours to fine-tune and evolve his site into a real community. There have been a number of times that Neville has wanted to throw in the towel, with real (paying) work taking up so much time, and with all of the life that comes at you when you have a family. He didn’t though, and what we’re seeing is that Muti is growing and his patience is starting to pay off.

I asked Neville to shoot me his numbers for the past two years. Here are the last two years subscriber growth:

Muti subscriber growth

Here are the last two years news submission chart:

Muti Submission Growth

Going mainstream

We’re seeing Muti grow in other ways too. News 24 is one of the largest media houses in South Africa. In their new mobile application, Muti is listed along with Digg and Reddit as a place to submit a story to. It has become South Africa’s version of those services, and you can see that change coming as more submissions are not just about technology (though that is still the foundation).

The community

Neville started Muti, but he didn’t grow it, the community did. It’s the hundreds of bloggers, social media gurus and African news hounds. Among them are other South African developers like Charl Van Niekerk, who has been instrumental in extending and debugging the site. People know each other and start to gain a reputation – good and bad – which makes the community sticky too.

One interesting place that the community came into play is the Muti logo. There was a contest to see who could create the best logo, and then everyone in the community voted on it. It went from something that Neville hacked together, to a really well designed logo by Fred of World Wide Creative.

Neville tells me that this is going to happen again, with the skin for the new site. He’s done an initial design (below), but plans to allow users to submit their own style sheets and then have a gallery of all the style sheets and let the users decide which one to go with.

Muti - a new design

What we’ve seen so far is a bootstrapped startup, that sells one or two ads per month to cover server costs. It’s a hobby. But, it’s a hobby that is continuing to grow and gain a larger following in South Africa. I hope Neville serves as an example and an inspiration to all those other startups and bootstrappers across Africa – to stick with it. Longevity has its own value.

Representing African Technology to the World

Vinny Lingham 2007Vinny Lingham has had two big hits in the last couple weeks. Just a week ago, in the midst of this down economy where web apps are dying every day, he managed to pull out a second round of funding for Synthasite worth $20 million. That’s a lot of money in a good economy, in a down one it’s huge.

Today, he was announced as one of the World Economic Forum – Young Global Leaders for this year. The others joining him from the Bay Area include the likes of Zuckerberg (Facebook). There have been others from Africa (full list), and it’s quite a group to be associated with.

Vinny is proving to be a great example of the type of tech entrepreneur that Africa creates. My hope is that he continues to be a resounding success in the global market, thereby bringing more investors and businesses hunting for real investment opportunities, not just looking to give handouts.

NaijaPulse: Microblogging in Nigeria

I was pleased to find out about a NaijaPulse yesterday, through Loy Okezie at Startup Africa. It’s a new microblogging platform, like Twitter, except made to operate in Nigeria (Twitter used to be global, but shut that down to just the US, Canada and India last summer). Everyone is tied to a 140-character update limit, and as Twitter is showing, that is plenty.

NaijaPulse - Microblogging for Nigeria

I really like what NaijaPulse has done with connecting the service to Facebook and Twitter. That way users of the service don’t need to duplicate their entries in both systems. They’ve also created a group feature and support the OpenMicroBlogging protocol that let’s their service share with others easily.

Growing Africa’s federated microblogging network

NaijaPulse represents a significant step forward on the African continent: utilizing the web + mobile phone to provide communication services that can ultimately be built on top of. I know of one other project going on to do the same thing in another African country. My hope is that we see this implementation of federated systems continue to proliferate around the continent. Where we can find localized versions for every country, but that also allow you to connect to a broader network if you so choose.

From the founder:

“The idea of NaijaPulse is that instead of we Africans or Nigerians getting lost in Twitter, we can use NaijaPulse where we get to meet more people from the same background, country or even streets, in doing this we get more fun from this service because our stories will be more familiar and similar and our community will be more fun. But even so, we can still even sync to both Twitter and Facebook from NaijaPulse – its a win and win situation.”

This idea of a local microblogging platforms for each country/region is where I differ on opinion from Loy. I don’t think that NaijaPulse should try to go for an Africa-wide platform. Instead, they should focus on Nigeria and getting ordinary, non-tech people using their platform. Then, as other sites like this come online around the continent, they should link up and make sure their services are compatible (which should be the case, since they’ll all likely use Laconica).

The SMS problem

Currently, NaijaPulse does not truly support SMS functionality. Instead they use your carrier’s email gateway to send and receive messages. This is a problem, as it hamstrings the future growth of a “general user” consumer base that have only basic SMS-enabled phones, and no data plans, in Nigeria. The reason why is simple, it costs to send SMS messages (not receive). If you have a person that sends out an update, and they have 100 people receiving that update via SMS then it gets expensive. Who carries that cost?

There area two possible outcomes. First, that NaijaPulse figures out a business model that allows for them to cover the cost for their service (most likely it would include subscription model and/or advertising). Second, if they can draw enough of a following, they might be able to go the way of Mxit in South Africa. Their Java-based app sits on the phone, and so a lot of people have found a way to upgrade their phones and get a data plan.

What’s next?

I think we’ll start to see new microblogging services showing up in the “hot spots” of African digerati around the continent. Nigeria was an obvious first choice, followed by the South Africans, Ghana and someone in East Africa (Uganda).

Whoever does figure out a model that works in Africa could be sitting on a gold mine of users. If there was ever a simple communication service that can work well in almost every part of Africa, this could be it.

Location, Mobiles and Social Networks

It’s all beginning to come together, at least on the fringe where all of us technocrats live. Social networks have been humming along quite nicely, many people you know are now part of a service like Facebook, MySpace, Twitter, Bebo or Mxit. On the edges, some applications have started to pair up location-based services around them, thus the rise of smaller applications like FireEagle, Loopt and Brightkite.

What’s always seemed to be missing is a way for location, mobile phones and social networks to coalesce. A way for you to communicate with people, be it updates, comments or chat – and then apply location to that as you chose. Those social networks that tried to do it all couldn’t do it at this level, because they didn’t have critical mass (such as Brightkite). Those that had reach, like Twitter or Facebook, don’t have a simple way to play with location for everyone.

Enter Google Latitude

Just over a week ago, Google Latitude launched. It’s a location-based service that mashes up Google’s own mapping products with Google’s communication products; Gmail and gTalk (chat). One week later, they announced that a million people were already using the service in the 27 countries that they had released it into.

Google Latitude Screenshot

While people are discussing how great the technology works, and it does seem to be quite impressive if you carry one of the supported smart phones platforms (BlackBerry, Windows Mobile, Symbian and Android), I believe there’s something even bigger going on here. Google has not had much success in the social network space, so they are taking a rather nontraditional approach to getting embedded into people’s lives at a much more foundational level. Gmail has a base of 50 million+ accounts, and each comes with a chat service, which has gained quite a bit of popularity. Not to mention, SMS was enabled within chat just a couple months ago, in December.

What Google appears to be doing, is leveraging its massive user base, tied together through email and chat services, and pairing it together into a larger community that works within it’s mapping infrastructure.

(Putting on my Ushahidi hat, this has some pretty big ramifications for disaster and emergency work in locations where Google use is heavy.)

The competition

It also has the potential to change the game for some other large services. What happens if people start using Google Latitude for their status updates instead of Twitter and Facebook? What service do you use to find out what’s happening on a Friday night?

It will be very interesting to see what types of reactions to this service arise out of the large social networks, especially those with a large international footprint. Getting location, mobile and social networks to play together isn’t easy, yet these organizations will not sit by as Google whittles away at their empire.

Here’s something to think about. If you didn’t realize this before, pay attention: the big international showdown in this space is between Google and Nokia in the coming years. They have been gaming each other for over two years, and as the race to the edges begins, you’ll see them come head-to-head more often.

Nokia Ovi

1.5 years ago Nokia bought mapping service Navteq in a mega-deal at over $8 billion. Last summer they launched Ovi, which allows remote sync capability for photos, contacts and calender, gains access to music and games, and marries up their mapping and sharing capabilities. It’s what Nokia is banking on for their consumer value-added services in the future.

I’m not sure who will win out on usage in the end, but I do think that Google’s Latitude is an incredibly strong and under-the-radar type play that should be watched very closely. One thing is for sure though, the organization that opens up for easy third-party development on their platform will have a better chance.

Mobile Phone Quick Hits Around Africa

I find that there are more mobile phone projects going on in Africa than I can write about. Instead, here are some quick links for you to follow on the ones that I find the most interesting:

Mobile Phone with Money in Kenya

Mobile banking and payments

(Probably the most lucrative space in mobiles in Africa right now, it’s amazing it’s taken this long to really get started)

Canadian firm Redknee selected to supply Uganda Telecom with mobile money services.

Mxit (South African chat client) starts bridging the gap with mobile money. It uses Standard Bank’s MiMoney as an electronic payment voucher that can be purchased through self-banking channels and various retailers.

The Bill & Melinda Gates Foundation, along with the GSM Association, have announced a programme that will expand the availability of mobile banking services in the developing world. The Mobile Money for the Unbanked (MMU) programme, supported by a US$12.5 million grant from the foundation

Mobile health services

(This is all the rage now in the foundation and non-profit space)

50 case studies of mHealth projects, the majority of which are in sub-Saharan Africa, by the UN Foundation. (Download the 4.3Mb PDF)

Opportunities

Nokia and Adobe have announced a $10 million fund to develop Flash based applications for mobile phones. The new fund is a result of the Open Screen Project, an industry-wide initiative of more than 20 industry leaders set to enable a consistent experience for web browsing and standalone applications.

Mobile-XL: SMS Browser for Mobiles in Africa

In the summer of 2008, US-based Mobile-XL launched their new SMS browser in Kenya. I had been in touch with their CEO Guy Kamgaing-Kouam, via email, but we had never had always just missed each other in Kenya or in the US. Since then, I’ve been watching them closely, and seeing how their business unfolds as they target African nations with their new service. They are starting with Kenya, Uganda and Tanzania, but are aiming to roll out in South Africa, Cameroon and Nigeria soon.

Mobile-XL

Big, Strong Moves

It seems that Mobile-XL is doing well. In July, they partnered with Fonexpress, a Kenyan retail chain of ICT products and services to provide content and services. In November, they announced that mobile pioneer Alieu Conteh, Chairman of Vodacom Congo, has agreed to join the Board of Advisors.

Today, they have announced their biggest news, a collaboration with Nokia to start embedding its SMS based browser in mobile phones for selected African markets. This, of course, is the big prize for any mobile application developer: the chance to have your application bundled with the base-level software available out-of-the-box.

“As early as March 2009, a select series of Nokia handsets shipping into Kenya, Uganda and Tanzania will be equipped with the firms XLBrowser software service.”

The XLBrowser, and why it matters

Guy, and his team at Mobile-XL, have built the XLBrowser. This is a J2ME (Java) application that utilizes SMS to provide instant access to global and local information using almost any mobile phone. The XLBrowser’s interface allows users to select and instantly receive information, news, sports, finance, entertainment, games, music, and more. Costs appear to be slightly more expensive than a basic SMS message (10/= shillings in Kenya).

Though the XLBrowser is a walled garden (content-wise), it is still particularly innovative as they use SMS to send data. This type of technology is perfect for places in rural Africa where WAP, GPRS and internet connections are limited at best. This is the beginnings of something very interesting.

Many make claims to “bridging the digital divide”, as do the people at Mobile-XL. But, in this case I think they’re right. It’s not just another application that relies on strong mobile data connections, but one that can work off the very lowest common denominator – which is what is needed in much of Africa today.

Their next big trick will be to bring on as many new subscribers as possible, and that only happens when there is real value added through the use of the application. With strong content offerings, ones that people in Africa truly care about, they could very well pull this off.

Personally, I’d love to see more businesses take on this challenge. Using SMS to connect Africans to the rest of the web, and the world.

IntraHealth and Open Source in Africa

A couple weeks ago I was approached to be a part of the IntraHealth Open Council, representing Ushahidi. The IntraHealth Open campaign is about driving open source technology into the health sector across Africa. I’ll be the first to say that I know little about the healthcare sector, however I’m a part of, and a big proponent of, using open source technology where it makes sense in Africa. Having no idea of who, or what this initiative was, I asked for more information and after a discussion with one of the initiators (Heather LaGarde) I decided to join.

“Another important barrier to the rapid implementation and sustainable use of eHealth solutions in developing countries is the recurring, and often costly, licensing and upgrading fees of proprietary software. Open source systems, based on licenses that ensure users’ freedom, no recurring fees, and that work with the principles of sharing and collaboration, offer the promise of filling this gap.”

What Heather and the team have done is create a campaign that brings in some big name recording artists, like Youssou N’Dour and Peter Buck of R.E.M. Beyond the big names and the campaign as a whole, I think what’s important is that it brings a whole new level of attention, from a much more consumer-side sector, to the need for using open source software in Africa.

Examples of open source in African healthcare solutions:

  • OpenMRS, a community-developed medical records system
  • Baobab – Open source hardware and software for clinics
  • IntraHealth’s iHRIS human resource information system
  • OpenELIS laboratory/diagnostics information system
  • OpenROSA mobile data-collection toolset

OPEN Remix

Youssou’s song, “Wake Up” is available on the EP, but he’s also put it out there under a open-source license. You can download the remixes – or make your own remix – and make a donation.

Personally, I hope they make money, but that’s not really the big deal. More important is the awareness raised for open source initiatives, even beyond healthcare, in Africa.

Thoughts and Talks at web4dev

I’m in New York City for the next few days at the web4dev conference taking place at UNICEF. I’ll be speaking tomorrow on Ushahidi and using technology for monitoring and evaluation. I got in a little late, so I’m only throwing up some of this afternoon’s notes.

Clay Shirky is leading this session, of whom most know I’m a big fan of his book. My favorite quote:

“Access to information is such an abstraction, but mainly what people use communications platforms for is for communication, which everyone seems so surprised about.”

Participation vs Information

Steve Vosloo, a Fellow at the Shuttleworth Foundation in Cape Town, South Africa leads off this afternoon’s discussion around the importance of access to participation, not access to information. He’s not saying that access to information, especially in an African context isn’t necessary, but that when there is a network of participation, it is much more powerful.

Steve asked, “are we a participatory culture (in Africa)?” Yes, we are. It just looks different. It’s mobile and it’s light, low-tech and works in ways that those with a Western paradigm find it hard to grasp. Nothing new, but different: cheaper, easier, faster, more visible and has the potential for more people to be included.

The Challenges in Rural Africa

Grant Cambridge, of Digital Doorway, makes tough, rugged computer terminals for rural Africa. He spends a great deal of his time talking about the reality of doing tech work in rural Africa, not the fantasies talked about in the gilded halls of the West (like here in the UN…). 🙂

Some takeaways.

On internet and computers:

  • Virtually no access to computers
  • Limited access to knowledge and information
  • Where a child’s potential to learn is directly proportional to the knowledge of the teacher
  • Many people have never typed their names on a keyboard
  • Where the edge of your world is as far as you can walk in a day

On mobiles:

  • Reasonably widespread due to prepaid approach
  • Seen as a status symbol
  • People walking up to 3 miles several times per week to recharge the battery
  • Users sometimes forgo basic necessities and skip meals to maintain the phone
  • In rural communities, resources are diverted to purchase airtime

On challenges:

  • Exposure to technology is limited
  • Hard to get parts, things break way out there. Servicing.
  • Information literacy and computer literacy
  • Connectivity: cost, bandwidth, theft of copper & optical fibres, vast distances
  • Robust solutions for harsh environmental conditions and vandals
  • Cost (affordable, local manufacture)
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